All our pieces are made to order in India, except for a limited number of ready-to-ship pieces. From the moment you place your order, expect delivery within 20 business days. We'll keep you updated throughout the process.

Absolutely. Every ring can be customized. We offer Silver (925), Gold (white/yellow/rose), and Platinum metals. We offer all diamond shapes, carat sizes, diamond colors, and diamond clarity grades. We also allow specific design tweaks. At Diamo, we truly believe that your ring should be how you like it. Just reach out before ordering, and we will work with you.

Yes. If you have a design in mind that's not in our collection, we can create it. Email us at concierge@diamo.co with your idea and budget, and we will provide a quote within 2 business days.

For three reasons.

We are a made-to-order shop with direct ties to manufacturing. No showrooms, no middlemen. That 60-70% savings go to you and better craft, better quality, and optimized logistics. We still save funds.

We heavily use technology to optimize every part of our operation. We refrain from unnecessary costs and deliver what people want, not what we want to sell.

We do not believe in inflated markups. Our markup is just enough to give back to the people who make your products and to help us operate and grow at a steady pace.

We accept all major credit cards, debit cards, and PayPal. Payment is processed securely through Shopify.

Not yet, but it's coming soon. For now, many customers use services like Affirm or Klarna at checkout if available.

No. The price you see at checkout includes the ring design, the diamond you select, and shipping to your US address. The only additional cost might be sales tax, depending on your state.

Absolutely not. We never have access to this information. It is the company Stripe that deals with it. Your data is completely safe.

Yes. They're physically, chemically, and optically identical to mined diamonds. The only difference is where they're created. One is made in a lab, the other is made in the ground.

Here are a couple of simple explanations: By Zack Emigh Jewelry, By a fellow Redditor

Yes. All diamonds 1ct and above come with IGI (International Gemological Institute) certification. This is included in your purchase.

Since GIA does not grade LAb-grown diamonds anymnore, we cannot provide a GIA certificate anymore.

We recommend D, E, or F color grades for the best value and appearance. For clarity, VS1, VS2, and VVS2 offer excellent quality without paying for perfection you can't see.

Currently, we ship within the United States only. Reach out to us if you want us to ship internationally.

We offer complimentary, fully insured shipping on all U.S. and international orders. All items ship fully insured via DHL or FedEx

Yes. Once your ring is shipped, you'll receive a tracking number via email.

We want you to love your ring. If it's not quite right, we've got you covered.

Diamo offers a 14-day return window starting from the day your item gets fulfilled. We will make it as easy as possible. Just write to us at concierge@diamo.co to receive your free return shipping label.

To learn more, please check out our Returns and Exchanges Policy page

We offer one free resize as part of our exchange policy within 30 days of delivery. Write to us at concierge@diamo.co, and we will handle it. You only pay partial return shipping.

To learn more, please check out our Returns and Exchanges Policy page

Yes, within 30 days of delivery. Contact us to discuss your exchange, and we'll work with you on the details.

To learn more, please check out our Returns and Exchanges Policy page

Yes. All our rings come with a 1-year warranty covering manufacturing defects.

Normal wear and tear, loss, or damage isn't covered.

Clean it with warm water, mild soap, and a soft brush. Avoid harsh chemicals. We recommend professional cleaning once a year.

Contact us immediately. If it's within warranty, we'll repair or replace it at only the return shipping cost. Out of warranty? We'll provide a quote for repairs.

Email: concierge@diamo.co
Instagram: @diamo.global
Response time: Within 24 hours on business days

Not yet. We're online-only to keep costs low. But we're happy to schedule a video call to show you pieces and answer questions.

Email us at concierge@diamo.co - we're here to help.

We are not running any affiliate marketing campaigns right now but we are always open to new ideas. You can get in touch at admin@diamo.co

We definitely work with influencers in our community, get in touch at admin@diamo to see if we would be a good fit.

For all releases please contact admin@diamo.co